Return, Exchange & Refund Policy
At Naarifit, every piece of formal wear is crafted with precision, care, and confidence - designed to bring comfort and elegance to your everyday work life. We value your trust and want to ensure complete clarity before you make your purchase. Please take a moment to read our Return, Exchange & Refund Policy carefully.
1. Customized Formal Wear
- All customized or made-to-measure garments (including styles made as per your measurements, color, or design preferences) are final sale.
- No returns, exchanges, or refunds are accepted once a customized order has been confirmed.
- Kindly double-check your measurements and customization details before placing your order.
- If a customized item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue.
- Upon verification, we'll arrange a free repair or replacement.
2. Ready-Made Formal Wear
- Ready-made garments are eligible for exchange only - refunds are not applicable.
- Exchange requests must be made within 7 days of delivery, and the item must be:
- Unworn, unwashed, and unaltered
- In its original packaging
- With all tags and labels intact
- Exchanges can be made for a different size or design of equal or higher value (any price difference will be payable by the customer).
- If your preferred replacement is out of stock, we'll issue a store credit valid for 90 days.
3. Return Shipping
- Customers are responsible for return shipping costs, unless the item received was incorrect or damaged.
- In such cases, Naarifit will cover the shipping costs for the exchange or replacement.
4. Quality Check & Approval
- Every returned or exchanged piece undergoes a thorough quality inspection.
- Naarifit reserves the right to reject exchanges that don't meet the above conditions.
5. Refund Eligibility
- No monetary refunds are issued for customized or ready-made garments.
- A refund will only be processed if Naarifit cancels an order before dispatch due to unforeseen stock or production issues.
6. Contact & Support
7. Policy Rights
Naarifit reserves the right to update or modify this policy at any time without prior notice. Any updates will be posted on our official website.